Facebook Page auto-reply that answers, routes and hands over.
OrmiTech turns your Facebook Page inbox into a managed workspace: AI answers routine messages and your team picks up the rest.
What is Facebook Messenger automation?
Facebook Messenger automation means replying to messages sent to your Facebook Page automatically instead of by hand. OrmiTech goes beyond a fixed auto-reply message: AI answers routine questions from your business information, and conversations are routed, tagged and handed to your team inside a shared inbox.
- What it does
- Answers Facebook Page messages, routes conversations, tags leads and hands over to a person
- Who it is for
- Businesses and online sellers who sell or support customers through a Facebook Page
- Where it works
- Facebook, alongside Instagram, WhatsApp and website chat in one inbox
- What stays manual
- Anything you want a person to decide, such as custom quotes or sensitive complaints
From a Page message to a resolved conversation
- 01
A customer messages your Page
The conversation appears in OrmiTech next to your other channels.
- 02
The message is understood, not just matched
AI reads what the customer is asking instead of waiting for an exact keyword.
- 03
The right action runs
Reply, assign to a teammate, add a tag or create a follow-up, based on rules your team sets.
- 04
Your team continues the chat
When a person takes over, the AI summary and full history are already attached.
What you get beyond a basic auto-reply
Answers that fit the question
A single canned message cannot tell a price question from a delivery question. AI can.
Team inbox for the Page
Several teammates can work the same Page inbox, with ownership and notes.
Lead capture in the conversation
Tag hot leads and schedule follow-ups without copying details into another tool.
Measured results
See response time, automation activity and lead flow in analytics.
Who uses Facebook Page automation
Online shops selling on Facebook
Answer product, price and delivery questions and start an order from the chat.
Service businesses
Collect enquiries and route them to the person who quotes or books.
Busy Pages with repeat questions
Let AI take the questions that come up every day.
Frequently asked questions
Yes. OrmiTech connects your Facebook Page, answers routine messages with AI and hands conversations to your team when a person is needed.
Keep exploring
See OrmiTech with your own channels.
Start with the channels you use today and let your team handle only the conversations that need a person.