Turn conversations into leads and orders.
OrmiTech tags intent, routes high-value conversations to your sales team and keeps orders moving — right from the chat.
What is lead and order management in a chat platform?
It means capturing leads and orders from customer conversations instead of copying them into another tool. OrmiTech detects intent, tags leads, routes them to a teammate and keeps order history next to the chat.
- What it does
- Detects buying intent, tags leads, schedules follow-ups and tracks orders from a conversation
- Who it is for
- Businesses that sell or take enquiries through chat
- Where it works
- Facebook, Instagram, WhatsApp and website chat
- Your control
- Your team decides the routing rules and confirms orders
Smarter automation for higher conversions.
Build workflows that react to what customers say. OrmiTech detects intent, routes the conversation and follows up — while your team stays in control of every rule.
- Trigger workflows from message intent
- Assign the right teammate automatically
- Tag hot leads and create follow-ups
- Hand over to a person at any step
Automation builder
Wholesale enquiry flow
Trigger
When a customer sends a message
mentioning “price”, “bulk” or “wholesale”
Step 1 of 5
Detect intent
OrmiTech AI reads the message and works out what the customer wants before anyone opens the chat.
- Message
- “What’s your price for 50 units a month?”
- Intent
- Wholesale pricing
- Priority
- High
Every message is a possible lead or order.
OrmiTech reads intent, routes the conversation and keeps the record moving — without extra data entry.
- Detect buying intent from the message itself
- Route high-intent conversations to the right teammate
- Tag leads and move them through your pipeline
- Start and track orders without leaving the conversation
From first message to closed deal.
Lead and order workflows built around what customers actually say.
Capture a wholesale lead
Bulk and pricing questions are tagged and routed to the sales team automatically.
Talk to usCollect order details in chat
Start an order and keep its history right next to the conversation.
Talk to usBook a service or appointment
Turn a booking question into a scheduled appointment and a tracked lead.
Talk to usFollow up before it goes cold
A scheduled reminder keeps a quote or order moving toward a close.
Talk to us
Don't let a good lead go cold.
Set up OrmiTech to detect intent, route the conversation and keep every lead and order moving.