Automate the busywork. Keep your team in control.
OrmiTech watches every conversation and runs the workflow behind it — routing, tags, replies and follow-ups — using rules your team sets and approves.
Smarter automation for higher conversions.
Build workflows that react to what customers say. OrmiTech detects intent, routes the conversation and follows up — while your team stays in control of every rule.
- Trigger workflows from message intent
- Assign the right teammate automatically
- Tag hot leads and create follow-ups
- Hand over to a person at any step
Automation builder
Wholesale enquiry flow
Trigger
When a customer sends a message
mentioning “price”, “bulk” or “wholesale”
Step 1 of 5
Detect intent
OrmiTech AI reads the message and works out what the customer wants before anyone opens the chat.
- Message
- “What’s your price for 50 units a month?”
- Intent
- Wholesale pricing
- Priority
- High
Automation that works alongside your team.
Automation is not a replacement for judgment — it is the layer that removes the repetitive work around it.
- Trigger workflows from what a customer actually says
- Route, tag and follow up without manual work
- Every rule is something your team has approved
- Automation results feed straight into analytics
Workflows that run themselves.
Automation OrmiTech customers already rely on, built from message intent, tags and follow-ups.
Wholesale enquiry routing
Detect a bulk or pricing question and route it to the sales team automatically.
Talk to usInstant FAQ replies
Send an on-brand, instant reply while a specialist is on the way.
Talk to usHot lead tagging
Tag high-intent conversations and move the contact to the right lead stage.
Talk to usFollow-up reminders
Schedule a follow-up task for the owner so a quote or order never gets forgotten.
Talk to us
Put the repetitive work on autopilot.
Build workflows that react to what customers say, while your team stays in control of every rule.